Consumer Complaint Registration India – Consumer Law in India is regulated by Consumer Protection Acr, 1986 which provides for protection of consumer rights and lays down procedure for enforcing of the same in case of any violations, through the consumer courts established at various levels, i.e. District, State and National.
A consumer right is violated, when a goods seller or a service provider sells defective goods or renders deficient service, as the case may be, which includes sale over the MRP (Maximum Retail Price). For this appropriate remedy is available through consumer courts / consumer forums, wherein compensation can be claimed not only for loss incurred but also for harassment and mental agony. In cases of cheating, even criminal proceedings can be lodged by registering of an FIR with a Police Station.
A Consumer can register his complaint with a consumer court/consumer forum in person at District Level, if the claim does not exceed Rs 20 lakhs and with State Commission, for claims upto Rs 1 crore, otherwise with National Commission. There is no provision of online filing of consumer complaints. But we can help you with a preparation of a consumer complaint and registering the same with a Consumer Court. You can get free advise online through Consumer Law India, before you can decide to proceed further.